At ApplyMMJCard, we aim to provide a smooth and transparent experience for all users. This Refund Policy outlines the conditions under which refunds may be issued.
ApplyMMJCard operates as a telehealth support platform that connects patients with independent, state-licensed physicians for medical marijuana evaluations.
All payments made on the platform are for digital services and consultation coordination.
If a customer cancels their request before submitting the application or before being connected to a physician, they may be eligible for a full refund.
Once the application has been submitted and processing has begun, the service is considered initiated.
Due to the nature of digital and consultation-based services, payments become non-refundable at this stage.
If a customer is charged more than once for the same service due to a duplicate transaction, the additional payment will be refunded after verification.
If a payment is successfully completed but the service is not delivered due to a verified technical issue on our platform, the customer may be eligible for a refund.
Each case will be reviewed and verified before processing the refund.
All refund requests must be submitted through:
Requests must include relevant details such as:
Approved refunds will be processed within 5-7 business days. The time taken for the amount to reflect may vary depending on the payment provider or bank.
For any refund-related queries, please contact our support team using the details provided on the website.
If you have any questions or concerns about how we handle your data, please don't hesitate to reach out to our team.
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